FAQ

QUESTION: I'm interested in joining UNISON - where can I find out more?

A special section details all the benefits you get from joining the UK's largest trade union, from legal and welfare advice and employment representation to cheap holidays and car insurance.
Or go to: www.unison.org.uk/join/benefits

QUESTION: I've got a problem at work - where can I go for advice?

If you are a UNISON member, contact your local UNISON steward or health and safety rep as soon as possible. If you don't know who your local UNISON rep is or aren't sure who to contact, ring our hotline
(have your membership number ready):

UNISONdirect 0845 355 0845 (calls charged at local rates)
Freephone textphone 0800 0 967 968
Lines are open 6am-midnight Monday-Friday and 9am-4pm Saturdays.
You can also submit a query online at: www.unison.org.uk/help

UNISON Rules state that you have to be a member for at least 4 weeks before you can access legal advice, and we can't represent you on something that happened before you joined.

QUESTION: I want to change some of my personal details - how do I do that?

Contact the Branch Office, or you can go to unison.org.uk/help There you'll find online forms for:

QUESTION: I want to find a document UNISON has produced - how do I do that?

The Documents Database is home to many UNISON produced publications, articles and documents. Some are presented as web pages, but most as downloadable PDF files. You can search the database by keyword or subject area. www.unison.org.uk/resources/docs_list.asp to browse the database

QUESTION: I need legal advice, who do I contact?

You have to be a fully paid up member of Unison for 4 weeks before you can access Unison’s solicitors. The legal issue cannot pre-exist your membership. Out of hours contact Unison Direct. 0845 355 0845. Members can also get advice regarding non-work related issues. There are a range of forms from the Branch Office to access this legal advice.

QUESTION: When I sign my membership form I agree to accept Unison's rules and constitution, what are these?

UNISON's rules govern the way the union runs, how branches work and outlines the responsibilities of its members and staff. Every member is entitled to a copy of the latest edition of the UNISON rulebook.

http://www.unison.org.uk/acrobat/16716.pdf